About Douglass, Inc.
-- Douglass, Inc. is a manufacturer's representative agency. We handle sales,
training and support for leading manufacturers of
construction equipment in the Midwest.
Douglass Territory by salesman
We have four salesmen on the road as well as an inside staff of three.
We call on all customer locations, provide literature, specs, prices and technical
information; handle sales leads, solve problems and write quotes and orders. We are
trained at the factory and report to the sales manager of each company we represent.
We Call On All Rental Locations
We have local salesmen calling in compact territories.
Chances are, a Douglass salesman lives a short drive from any location. We will see
every location and be sure dealer personnel understand how to use, rent and sell our
We Lower Costs We work several product lines,
travel less, and generally work smaller territories than salesmen who handle only one
product line. Because of these economies, we are the most cost effective way to sell
and support construction equipment. This keeps our costs low, while still providing
full-service customer and product support.
We Provide Information We inform not
only about models, performance, specs, price and availability but also about proper use
and operation, features and benefits, competitive products, and detailed selling
methods. We can hand-deliver, mail, fax, or e-mail this information to customers.
We Respond We maintain a full time inside staff
that is always available to respond quickly to your requests for quotes and other
information. You will not have to find a salesman in the field or leave a message
when you call Douglass.
We Demonstrate All our salesmen drive trucks
and we tow and show everything we sell. Just let us know what you'd like to see.
We Are Automated Our field and inside sales
operations are fully computerized. Field salesmen travel with laptops. Our
technology keeps inside and outside sales on the same page. Better communication makes for
We Solve Problems We can help when things do
not go smoothly. Let us know if there is a problem or misunderstanding. We
have been selling equipment in the Midwest since 1960. When a
misunderstanding arises, we will work hard to find a lasting solution for everyone.
We Interface With The Manufacturer
We are the salesforce for the manufacturers we represent. We are in contact with
multiple departments of our manufacturers on a daily basis. We use their direct
extensions, personal e-mail, cell phone numbers and pagers to get your needs
handled. You let us know what you need, it is our job to make it happen.
Our Big Catalog We send, upon request, a nice
two-inch ring binder full of color literature, detailed specs and prices for all our